Refund policy
Refund Policy
Returns We accept returns within 30 days of the delivery date. To be eligible, items must be unused, in their original condition, and in the original packaging.
How to Request a Return To start a return, contact us at [your email] with your order number and reason for return. We'll provide instructions on where to send your item.
Refunds Once we receive and inspect your return, we'll notify you of the approval status. If approved, your refund will be processed to your original payment method within 5–10 business days.
Non-Returnable Items The following items are not eligible for return:
- Sale or clearance items
- Gift cards
- Downloadable products
Exchanges We only replace items if they are defective or damaged. Contact us at [your email] to arrange an exchange.
Shipping Costs Return shipping costs are the responsibility of the customer unless the item arrived damaged or incorrect.
Contact Us [PLAYBUG] | [playbkids@gmail.com] | [playbug.net]